DRM News

Microsoft last week told former MSN Music customers that it would no longer support the DRM licenses for tracks bought through the failed music sales portal. The news meant customers would lose the ability to play the music they own once their existing computers ceased to function.

The EFF is demanding Microsoft issue and apology and a refund to its customers. It also insists the company should "Ensure that all MSN Music buyers have (or have permanent access to) receipts identifying dates, amounts, and titles purchased, so they have proofs of purchase,: in case of any future problems proving they own their tracks. EFF also wants Microsoft to work to eliminate DRM from the Zune music catalogue in order to ensure customers don't have to suffer such inconvenience and loss again.